About 2 am this morning we received a call for emergency water mitigation in Charlotte at a home in the Southwest Charlotte. The customers came in from a night out to find standing water on the first floor of the home with extensive water damage to the walls and floors. They found the source of the water as a broken pipe under the sink and turned off the valve to slow the amount of damage the water was causing. After trying to use towels and other methods to clean up the water for about an hour they eventually called us for water restoration services.