We received a call this morning for water restoration in Charlotte from a customer on Rago St in the NorthLake area. After waking up to get ready for school the homeowners son made his way into the laundry room to get his cloths out of the dryer. Once he made it to the bottom step he felt the carpet was wet and followed the trail of water damage through the kitchen into the laundry room and immediately woke his parents. At the time the water was still coming in due to a break in the water supply line to the washing machine. After coming downstairs, the homeowner looked for water restoration companies near him and we arrived about 30 minutes later. So far, our team is still on location completing the demo and starting the drying process. We expect the home to be completely dry in the next 3 days.