This morning we received a call for water mitigation in Charlotte due to a toilet overflow most can’t imagine. The cause of the water damage was because the toilet was clogged and the toilet was running which is a combination for needing water damage cleanup services. The customer was used to the sound of the toilet running and did not think anything about it until he woke up to use the restroom late last night to find himself stepping in puddles of water. He told us was half sleep and the water and he thought it was a weird dream until he got back in bed and snapped into reality and started walking around noticing water damage while trying to find out why is his floor wet. He went back into the rest room and watched the water from the toilet slowly flood his home. He then turned off the toilet at the valve and tried to shop vac some of the water up until thinking he would have to hire a professional to deal with this type of water damage cleanup situation. He then found our information while researching water restoration companies in Charlotte.