Water heaters are unpredictable in the field of water damage because of the amount of damage they pose for some homeowners and business owners. The location and capacity of the water heater can dramatically increase or decrease the amount of water damage in the event of a loss. This afternoon we received a call for water restoration in Charlotte due to a burst pipe on a water heater in an attic. Every time we receive a call for water damage cleanup due to a water heater in the attic we always think about the obvious why in the world are water heaters in the attic. You can find the answer to this on our page for water damage causes related to water heaters but as a water mitigation technician in Charlotte because we are human it crosses our mind even thou we know the answer. Luckily the customer was home when the leak occurred and had the mind to turn off the water from the curb. This likely cut the amount of water damage in half.