We received a call for water damage cleanup in Charlotte around 3 o’clock this afternoon from a customer that was managing the property for the homeowner while the homeowner tended to their daily duties. The customer stated that they went downstairs to the guest house and noticed smoke coming from an outlet in the floor and he followed the outlets line through conduit which was filled with water to an area near the refrigerator.  The customer stated that she seen smoke in the room coming from the outlet because the water was making the outlet spark and create smoke all over the place which was resulted from the constant water leaking into the area where the outlet was alone with creating water damage to the entire downstairs when we arrived to proceed with the water restoration services one of the first things we noticed was the amount and how far the water spread through out the downstairs area. Initially we felt that the scope of the water mitigation needs would be minimal but as we took additional moisture readings around the room to see how much water damage was present it appeared to be in a much larger area then expected.