A customer called this morning for water damage clean up in Charlotte after waking up to pools f standing water damage in the kitchen and living room of their home. Like most people while sleeping at night there are times, they do not go down stairs for hours. Since water damage can occur in a very short period of time this can result in a disaster especially in the situation with this water mitigation customer finds their self in. When we arrived to start the drying process, it did not take long to see how this came about. The cause of the water damage started in the laundry room because the both the hot and cold water hose to the washing machine where not properly connected causing the hot water hose to break during the night flooding the house until it was noticed in the morning.