This morning we received the call for emergency water restoration in Charlotte from a customer that awoke to a flood in their home caused by a break in the inlet pipe to their water heater. After waking up the first thing the customer noticed was the carpet was completely saturated along with puddling in areas of the kitchen that was completely unexplainable. Immediately the customer started to look for the cause of the water damage and came across the water heater which was still shooting out water at a slow pace because the brake in the pipe was not that large. To slow the progress of the water throughout the house he tried to extract the water with a wet vac but was unsuccessful.he then contacted us for water mitigation services in that that time we made our way to his home to extract water and begin the dryinh and water cleanup process.