We received the call for emergency water restoration for a customer outside of the Charlotte area within the clover South Carolina area. The customer stated that they were experiencing water damage caused by a sewer backup that eventually sent water that should have went outside of the house completely throughout the entire basement of the home. When we arrived to provide the water restoration services the plumber that the customer called had just left and inspected the pipes to find the exact cause and location of the brake which confirmed that the break in the sewer line was caused by the tree roots. The water damage was primarily to the bedroom area in the living room and hallway area of the basement but the entire bathroom area in laundry room area were also saturated in the basement where the sewage came out of the shower and the toilets as well causing water damage to the area.