We received the call for emergency water restoration in Charlotte at a customer’s home on Fox run Court. The customer indicated that a pipe broke in the bathroom wall which caused water to migrate throughout the home causing water damage to the carpet the floors the walls in certain areas of the downstairs ceiling. when he contacted us to provide the water cleanup services we probably advised him to turn the water off at the meter if possible to lessen the amount of water damage that was happening at the time when we arrive we probably went do the water mitigation process by extracting as much water as possible end tearing out all of the water damage materials to ensure that the water restoration process went as smooth as possible giving the homeowner a quicker time to dry out all of the water damage and lessen the chances of additional damage to the home.