we received the call for water damage cleanup today at home in Charlotte that was experiencing water damage due to a water line break in the customers bathroom. The customer returned home from work to find his home completely saturated in water with the carpets soaking along with parts of the drywall crumbling off of the wall and damage to his baseboards as well. initially the customer did not know what the cause of the water damage was all he knew is that his house was completely wet and you did not know what to do after thinking about possible solutions to dry out his home he realize he had to contact the water restoration company in the Charlotte area and quickly contacted us at Property Restoration Inc. During our conversation he advised us that the water was still coming in and he realized it was coming from the bathroom so at that point we explain how to turn off the water at the main line to lessen the amount of water damage she was going through until we arrived.