We had to call for emergency water restoration in Charlotte at 3 a.m. at a house on Thompson Brook Lane. The customer woke up around 3 in the morning to find his house completely flooded from the second floor all the way to the first floor. what woke the customer up was allowed crashing sound of the ceiling sheetrock crashing to the ground due to the amount of water that was leaking in his bathroom unknown to the customer the water faucet was actually on for an unknown amount of time because while he was sleeping his cat jumped on the cabinet and hit the faucet with turn the water on. In the process of turning the water on and creating all of this water damage the cat actually walked in the sink in the stopper went down which is primarily to cause of the situation that the customer found himself in. When he called us to provide the water damage cleanup services we were actually the second company he called another water restoration company in Charlotte he called did not answer the phone and he made his way to us when we arrived he showed us the situation and showed us what the cat did and one of the first things we did was take a picture of the wet cat.around 11 at night he heard the cat meowing in a strange manner and like most pet owners if you were tired sometimes you might ignore the bark of a dog or the meows of a cat. throughout the night the cat kept on meowing and meowing very loud as if it wanted to get out of the bathroom all along the cat was making noises due to the unknown flood that was happening to the customers as they were sleeping.