This morning we received the call for water restoration in Charlotte and a home that was flooded at the moment due to an issue with their water heater. sometime during the middle of the night the water heater suddenly first sending water throughout the home flooding it causing a massive amount of water damage to the customer’s home. The customer woke up about 2 in the morning to use the restroom when he realized he was walking through a flood. The water heater was in the worst of locations it was actually located in the Attic end when the customer walked out of his room not only did he realize he was going through a flooded area of his home but he noticed that there was leaking water coming from above after panicking initially he eventually contacted a water restoration company in Charlotte but that particular company did not show so he went down the line and found us at Property Restoration Inc 2 assist him with his water damage cleanup needs. When we arrived we found that some of the drywall in his house had crashed down in the crumbled along with areas of bubbling water underneath the carpet.