As a water restoration company in Charlotte one of the calls that annoys some about customers the most when it comes to water damage cleanup is the ones we receive where they left a faucet running and completely forgot. When we get those calls for water restoration we completely understand that you could find yourself in the midst of this type of water damage and then feel horrified or said that you caused it but at the end of the day we have to reassure all of our customers in this situation that accidents happen and regardless is an inevitable thing that at times things go wrong which can result in cases of water damage like the one that we had to address this morning. The customer reached out to us after looking online for water restoration companies in Charlotte and explain to us that she was brushing her teeth and forgot to turn water off and went downstairs only to notice that water was coming down the ceiling after she was downstairs for approximately 20 to 30 minutes and forgot the water was not all the way turned off. frantically she ran upstairs to turn the water off and then attempted to dry up the water herself using a vacuum for or a wet dry vac and a few towels this proved to be the type of tasks that most people could not handle alone and she had to reach out to us to provide the water damage cleanup services.