In water restoration one of the things that we frequently address our situations of need for water damage cleanup due to a repair or remodel gone wrong. sometimes the customer may be in need of water restoration for something they did their self or there are situations where there was a faulty repair or faulty upgrade made by the repair contractor that leads us to a situation of water damage that we must dry out. today the customer called us because they were experiencing a severe situation of water damage at their house on oak drive in Charlotte due to a leak in the bathroom that appears to be due to a upgrade in the bathroom that the homeowner made. The customer explained that he was upgrading the knobs on the bathroom sink when he realized that the home was flooding that must have been the cause. When he upgraded them he said that he somehow closed the stopper in the sink and did not turn off one of the knobs that he put on all the way this resulted in a slow leak taking place that essentially flooded the entire home because of the amount of time the leak was going on while undetected. The customer went away to the beach for a few days and when he returned the house was in complete disarray with the water damage causing the drywall to fall in cave in from the ceiling to the walls and areas of carpet laminate flooring and tile were all ruined due to the massive amount of water damage. They immediately went online and looked for water restoration companies in Charlotte and contacted us to come out and dry everything out for them which we probably did.