We received a call today from a home owner in Charlotte in need of water restoration services due to a filled water heater at their home. The customer explained that they woke up in their house on Beverly street and realized that no water pressure was extremely low for an unknown reason after a few minutes the customer walked downstairs to see if there were any issues in a kitchen with the water pressure and quickly seen the cause because the 1st step that she took off of the stairs her feet got wet because the carpet in the living Room was completely saturated with water damage. After some walking around she will ice that the entire downstairs level of the home was completely soaked and they needed to contact someone quickly for water damage clean up services to prevent any secondary damages from happening due to the massive amount of water in the time that this water damage was going on without notice. She looked online for water restoration companies and Shirley in contacted us at property restoration inc to come by and dry everything out. Once we arrived we shut off the water from the street and got right to work with the extraction in getting the demo done so we can get the water damage dried out for the customer.