We received a call for emergency water damage restoration in Charlotte this morning to respond to a home in the Charlotte area one Aileen court for water restoration services. The customer whose home is in Pineville explained to us that they were taking care of a few things around the house when suddenly the ceiling caved in and there was water all over the living Room coming from above. The customer stated that once the ceiling cave then and they seen water coming in they realized that there was a major issue of water damage and they need to figure out the cause and turn a water off as soon as possible. It was at that point that the customer ran up stairs to turn the water off in the bathroom and realize that they forgot the sync was running. After turning off the water to the sync the customer tried to do his best at water damage clean up by using a few towels and clothing around to soak up as much water as possible he even used a blanket to soak up some of the water and prevent as much water damage as possible but at the end of the day they had to contact a water restoration company in the Charlotte area to further dry out the home the proper way to prevent any secondary damages that could occur at a customer’s home in the middle of a water damage situation.