As water restoration company and Charlotte we frequently a dress the situation of water heater leaks and how suddenly could occur which is typically at the time a homeowner least expect. No one expects to wake up to use the restroom and step into water as they are getting out of their bed and that is exactly the situation that happened to a customer that called us for water dam it’s clean up this morning at about 1am. The customer explained that they woke up to use the rest from and they thought they were dreaming when there was water almost to their ankles as the customer made their way to the restroom they thought maybe there was a leak in the bathroom or there was a force that was turned on and he looked frantically trying to figure out what is the cause of this amount of water inside of his home. After getting his bearings together because it was such a strange situation to him they looked around and realized that to water dam is was occurring due to an issue with the water heater and there were no leaks in the house or no force it’s were running so the customer had his wife look online for water restoration companies and Charlotte to come and dry everything out while he looked for his tool so he could turn off the water at the main line to stop the water from coming in period after finding a pair of pliers he went outside a water main in got the water turned off but it wasn’t before the water rushed into the home for at least an hour or so without anyone knowing and then amount of time it took for him to turn the water off. Once we arrive to go through the water restoration process and get everything dried out It didn’t take long for us to complete the demo and start the water drying process by placing the air movers in the humidifiers to finish out this emergency water mitigation call.