Water damage and mitigation is something that few people know about until they need experience the need for water restoration services. All of the sudden their home or business is inundated with more water than they can imagine and they become overwhelmed with the process of water damage clean up and realize that no matter how many towels they use there is just too much water to cleanup. That is pretty much the story of how we started in the industry of water restoration in Charlotte. Our rental property was flooded and we did not know what to do. This prompted us to contact a water restoration company in Charlotte to cleanup the water.

The tenant in my rental property called to say the ceilings caved in because her daughter was playing in the sink and the water was on in the house for over 8 hours causing water damage to the first and second level of the home. I wasn’t that nervous and told her I will swing by the property to check out the issue the next day. At first, I told her to just open the windows and get some towels and turn on the ceiling fan and it should be ok. After a while I remembered something I seen on the news about a Charlotte water restoration company and asked her to send me some photos so I can see it for myself. Once she sent the photos I looked at the pictures of the ceilings and floors and my heart dropped. As a property owner I was horrified I had no idea how to get all of the water out and dry out the house. My immediate thought was that this is my investment and my house is beyond ruined. As I contemplated what to do about the water damage I remembered a news story about a flood at an apartment in Charlotte and water restoration companies on the scene. After I contacted the water restoration company I went through the exact process each of my customers go through today when dealing with a flood and have to contact us for water damage cleanup