When the calls we received today for water restoration and Charlotte was from a customer that lived in a condo one habits pebblestone drive-in the Charlotte area. The customer advised us that they were unsure what happened but they notice a lot of water damage on the 1st floor in the 2nd floor of their home but they weren’t sure exactly how as they did not leave any water on to cause the water damage to take place. Once we arrived to inspect the customer’s home we quickly realized that this was a situation of water restoration that was not originating from the customer’s home but from their next door neighbors home and it needed to be quickly resolved the period after looking around and contacting some of the neighbors the customer realize that the next door neighbor had to contact a water restoration company also because while they were out of town their daughter came home to check on apartment in realize that there was water damage in their home is well. The restoration company that responded to their homes for the water damage clean up noted the cause was from a broken pipe in the bathroom on the for 2nd floor. While that restoration company and went through the water dam is clean up process to dry out that apartment the water must have traveled from that apartment into our customers apartment which in turn brought us to their home foot of water damage cleanup.