Today’s call for water damage cleanup was from a customer that was experiencing a problem with the water line under the bathroom sink. the customer explained that she discovered water damage to her bathroom floor and her hallway when her children finish doing the chores which was part of the bathroom. one of the kids explained to the customer that after they put up some of the cleaning supplies they noticed water coming from under the sink leaking onto the bathroom floor but did not think anything of it at the time. This ended up creating a large amount of water damage to the area because of the amount of time the water was leaking and the fact that it was just sitting there for some time before the kids brought it to the mother’s attention. She contacted us for water damage restoration services shortly after she discovered it but she was unable to tell us how it happened. When we arrive to proceed with the water restoration process one of the first things that we always do as we look for the source to figure out what is causing the water damage in also figure out if the source has stopped damaging the home with more and more water migrating to different areas of the home. When we look we realize that the cause of the water damage cleanup that were working on was due to a faulty line somehow the line probably was defective when it was first purchase because they’re not supposed to leak. The customer did not change anything under the sink they did not have anything unusual under the sink but the rubber on the line did feel like it was dry for no reason and this right there is probably the main cause for the need of water restoration.