We received the call today for emergency water damage cleanup in Charlotte from a customer who believed their sprinkler system was malfunctioning because it went off and flooded the house though a fire was not present at the time. In our field of water restoration in Charlotte we have seen things like this happen quite a few times typically they will take place at an apartment complex or in someone’s office but mainly when there is a fire however sometimes they will give false readings and go off accidentally causing water damage to all the areas it was originally meant to protect and that is basically what happened in today’s call that we answered for water restoration services. The customer did not realize that smoking set off the sprinkler system and they only thought it was heat and smoke but the sensors on some sprinkler systems if they go off due to smoke as it is in this situation the water damage can be disastrous as the sprinkler systems put out enough water and do not stop putting out the water until the system believes the fire is no longer present and this is what creates a very very big mess in the need for water cleanup services.