This morning we received a call for Water mitigation in Charlotte from a customer with a stuck water faucet that created a mess with water go everywhere for at least 2 hours. Her daughter was playing in the sink and broke the knob on the kitchen sink and went back to her room without telling her mom. The water from the sink overflowed and shot into the air leaving water damage on the other side of the island into the living room and kitchen. The customer came downstairs after her daughter said she spilled water to find a disaster. She contacted her insurance agent who advised her to find a water mitigation company near her and she called us at Property Restoration Inc. When we arrived to clean up the water damage she was very upset and embarrassed. We advised her in the field of water restoration there so many different scenarios that lead to a need for water damage cleanup and children sometimes are the cause.