This morning we received a call for water damage cleanup in Charlotte for a customer that awoke to a flooded kitchen and laundry room due to a burst pipe in the supply line to the washing machine. The customer stated his wife typically washes cloths for the family in the evening before going to bed but this time it resulted in water damage to the first level of the home. After arriving we had to do heavy water extraction to remove the large amount of water in the laundry room that did not move to the other rooms. The demo was very extensive because of the amount of time the water damage continued unattended. As an inevitable part to all water mitigation calls as well in our services of water restoration in Charlotte demo is the part that customers hate the most. In this case water damage impacted at least 50 percent of the external walls which meant we will have to cut the walls to remove insulation along with much more.