We received a call for water damage cleanup in Charlotte from a customer that suddenly noticed water flowing from under the baseboard on a wall in the living room.  When we arrive to provide water mitigation services the customer explained to us that she was in her living room looking at TV when all of a sudden she felt what seemed to be like water on her floor and threw her sneakers. She was confused because she did not have anything to drink that could’ve spelled but then she heard the sound of water and thought all of a sudden that there must be a faucet on somewhere in the house causing a leak in she was looking for it unfortunately she wasn’t able to find it in the water kept building up.  Eventually she found the source of the water was coming from inside of the wall and it was impossible for her to stop it so she looked for a water restoration company to come by and found us at property restoration divide the water damage cleanup services for her. After we arrive we went straight into the mitigation process by first turning off the water at the shut off valve because of the location of the pipe break it was impossible to stop the water from coming in.