As a water restoration company, the process of our job is somewhat routine with the only difference being the location of our customers experiencing water damage. So often it is the same for us we meet with customers going through a stressful experience of water damage, we explain the process and ease their mind, we extract water, remove water damaged materials, and dry the home or business it’s that simple. Recently we had our somewhat simple experience get a little more exciting while providing water restoration services to a senior living home in Charlotte NC.