We received a call for emergency water restoration in Charlotte from a customer off of South Boulevard. The client called various water mitigation companies because they woke up early this morning to find their first floor with water all over the place. The customer stated that for the past couple of days they heard a hissing sound at times in a notice discoloration at a baseboard on and exterior wall all of a sudden this morning coming from the same location was water coming from under the baseboard that must have been flowing throughout the night the cause water damage to the entire first floor. The customer stated that they heard the hissing sound even louder this morning as they were walking through the various puddles throughout the house and noticed that the entire carpet was saturated along with pockets of water about an inch deep in certain areas after looking around for the exact source to customer realize they were air bubbles coming from the area where the hissing sound was which indicated that’s where the water came in from. The water damage was extremely massive and once we began the water damage cleanup process because of the size of the house approximately 2000 square ft of the first floor needed to have water extracted while other parts while in other parts we were able to remove the water damage during the water mitigation process of demo.