Today’s call for water mitigation in Charlotte was from a customer that came home from work to find his home flooded and the entire first floor with extreme amounts of water damage to the floors and walls of the home. After pulling into the garage the first thing he noticed was water leaking into the garage from under the door and walls that connect to the kitchen.  At first he was shot any walked inside of the home and more water came from under the door instinctively he knew that he had to turn off the water at the valve because he wasn’t certain of the location of the leak or where all the water was coming from because he noticed that all the faucets were turned off so he turned off the valves inside of the house but the water still kept coming out so he also made its way to the curb and turned off the water at the meter hoping that would stop the water from coming in and eventually did. Shortly after he looked around to survey how much water damaged was and looked for a water restoration company in Charlotte and contacted us to extract the water and dry out the home.