Ground 3 o’clock this Sunday morning a customer gave us a coal for water restoration and Charlotte because they woke up to almost an inch of standing water in their bathroom as well as water dam it’s to the carpet in the master bedroom and the entire 1st floor of their home. The customer explained that somewhere during the night a water line broke in the bathroom causing water damage to all of those areas. Immediately the customer attempted to use towels and other things to soak up as much of the water as possible but the task was just to much for the customer to handle as this was something that a professional water mitigation company in Charlotte should have addressed. Luckly the customer did know to turn off the water at the water valve to prevent more water from coming into the home. Once the customer contacted us we made our way there within 30 to 40 minutes we arrived to start the water restoration process and get the home dry as soon as possible. The 1st thing we had to do was turn off the water at the main line just to be safe in case the valve did not hold the water that came into the home was due to the break in a water line in between a valve and a force it so a quick solution to fix that would be changing that particular water line after everything was dried so the plumbing aspect wasn’t going to be that major for the customer. After a few hours this morning we were able to get all the demo taking care of and get the water restoration process underway to make sure this was a good water damage clean up to the best of quality to get the home dry.