for some of them were calls for water restoration in Charlotte the customer is in dire need of water damage cleanup due to an accidental break in the water line or some other type of leak that is causing the water damage. Unfortunately today’s customer was not in one of those situations where a water line was two braids or there was a leak of some sort the customer was changing a piece of the faucet in the kitchen that resulted in a small break that the customer was not aware of and it eventually flooded the house while the customer was running a quick errand. When returning from the grocery store the customer advised us that she realize that her husband repair may have went astray because the kitchen and the living room of the home were completely flooded with water damage everywhere. When they walk in from the grocery store the first thing the husband did was turn off the water at the valve under the sink which was a good thing because it’s slow down the amount of water damage that was taking place at the time. after turning off the water the customers looked online for water restoration companies in Charlotte and contacted us to provide them with water damage cleanup services and dry out the house. When we arrived we documented everything as normal with the water mitigation process and we look for the exact cause and what it appeared to be was the customer was installing a water filter on the faucet but the faucet was old and somewhere during a process the customer may have broke the faucet and not new or stressed it to cause it to leak when they left and that basically put them in the position of to be in need of water damage cleanup at their home on Sinclair St. In Charlotte.