This afternoon a customer called us for emergency water restoration in Charlotte did see a minor waterline break in the kitchen of her home. The customer advised us that she walked in from work at about 4:00 p.m. To greet her kids as they were getting off the bus. Before walking inside and getting the kids off the bus she looked down in noticed that there was water in the garage but she had no clue where was coming from. After some looking around she realized that the water was coming from the door of the garage at leads to the interior of the house which is specifically the kitchen area. After walking in she realized that there was water coming from behind the refrigerator and see new ceddenly that was going to be a issue potentially creating water damage. After trying to figure out how to turn a water off unsuccessfully she looked online for water restoration companies and sharley and contacted us to not only dry out the house in their area but turn the water off more specifically. Once we arrived we notice the area where the pipe break was was of a benefit to the customer because the way the pipe was broken in the location sent a majority of the water out into the garage but just a little into the kitchen area which is why the entire home was not flooded as it would have been in the typical water damage clean up call for situations like this. After some time in our Water cleanup process we where able to dry everything out.