Today a customer called from Matthews in need of water restoration at their home not far from the Charlotte area due to a broken pipe in their wall. The customer advised us that while watching TV in the living room all of a sudden she noticed that the carpet starting to become wet in certain areas initially she thought she spilled something and put a towel down. after some time she realized that the water damage was becoming more because there was puddling in the kitchen along with more wet areas of the carpet and at that point she noticed that there was water trickling down from one of the baseboards and causing the water damage.