Customer called us for water restoration in Charlotte due to a small situation of water damage in their laundry room this afternoon. luckily for the client the situation did not appear to be something that was going to be massive but it was something that required water restoration services because of the amount of water in the location of the water damage. The customer explained that she was washing clothes in the laundry room of the house and put too many clothes into the washing machine causing it to violently shake which caused the drain hose to come out of the wall and drain the water all over the laundry room floor. This was a decent amount of water to cause a little bit of water damage but one of the other reasons that made it a little more serious than it typically would have been was the fact that the laundry room of this house was located on the second floor which caused water damage to the ceiling of the floor beneath which is the kitchen the bathroom in the hallway area. Once we arrived we quickly address the situation by cutting out the appropriate areas of drywall and extracting whatever was needed to get the dry out process started for their water damage cleanup.