we received the call for water restoration in Charlotte at a house on raintree that was in need of water restoration services due to a break in the pipe that connects to a water heater in the garage.the customer explained that when she returned home from work she noticed a trail of water going to the storm drain outside of her house as she drove into the driveway she noticed that the water was coming from the garage and once she went inside she realized that the water heater was shooting out water but water was also backing into the house flooding the kitchen as well. after initially panicking and not knowing what to do she looked online for water restoration companies in Charlotte and contacted us to come to her home to dry out the water damage and make whatever repairs that were necessary.after a few hours we were able to completely extract all of the water that flooded the kitchen area and finish the demolition process after that we were able to put up the dehumidifiers and fans to start with the drying process.