We received a call for emergency water mitigation in Charlotte this afternoon when a customer returned home from work to find her whole house flooded.  The customer walked in from work to find water coming from under her front door and outside of her garage when she walked inside she had no idea what was causing the water damage or how to clean it up she looked around for about five minutes and called friends and family for help in a panic because the water was still rushing into her house and she had no idea how to stop it or where it was coming from she just heard it from inside of the walls.  After about 30 minutes of desperately trying to clean up the water damage and dry up as much as possible a friend recommended that she look for a water mitigation company in Charlotte and she contacted us at property restoration Inc. When we entered the house the water was still coming in and we noticed it was coming in from under the wall which indicated that there was a broken pipe inside the wall which was causing the water to continually flow and worsen the water damage. After properly assessing the situation and the scope of water damage cleanup we would have to provide we turned off the water from the main shut off valve to stop the water from coming in and proceeded with the water restoration process.