We received the call today for water restoration and Charlotte from a customer that was experiencing a issue of border damage to the home because water was coming from underneath the baseboard end down the ceiling in the first floor of the house and the customer did not know why. While we were talking to the customer to figure out the cause of the water damage and figure out how it’s pensive the amount of water damage to the home was we realized that the wall that the water was coming from was connected to the bathroom was indicated there are water lines in that wall which told us well in advance that they are most likely dealing with a broken water line that is causing the situation of water damage that they are going through at this time. after some time we tried our best to explain to the customer how to turn off the water to the home so let’s damage would have taken place by the time we arrived to begin the water restoration process unfortunately the customer was not able to turn the water off in the water had to keep running until we got there and that is the first thing that we did to lessen the amount of water damage that they were experiencing.