This afternoons’ call for water restoration services came from a home owner in Charlotte NC that accidentally broke his water supply line while attempting to change his faucet. Unlike most of our calls for water damage cleanup in Charlotte this one did not happen un noticed. The customer was working on installing the new faucet when the accident took place causing a large amount of water damage to the bathroom and living room of his home. When the break in the pipe occurred, he tried frantically to turn off the shut off valve but it has a malfunction. Unfortunately he was unaware of how to stop the water at the meter and tried unsuccessfully to catch what water he can before calling us at Property Restoration Inc for water mitigation services.