This morning we got a quote for water restoration and Charlotte from a customer that suddenly realized water was coming into the home and the entire carpet was saturated in the living room along with areas of the bathroom in the kitchen. The customer stated that they tried their best to find out where the water was coming from but for some reason they had trouble finding the exact location. When we arrived to provide the water damage cleanup services when are the first things we noticed was the amount of the water was even greater than what the customer first described over the phone.  We immediately took steps to stop the water from coming in as well as find out where the water was coming from in the first place. Find out the exact place the water was coming from we had a look at a few of the areas where there would likely be a waterline in after some searching we realize that the water was coming from a war that was connected to the bathroom because we could hear the water as it was hitting the ground if you put your ear on the wall so we check the readings with the moisture meter in that was the location with the highest readings and potentially the cause of the water damage.  Because we knew exactly where the water damage was coming from now we were able to turn off the water at the valves and cut open the wall to figure out exactly how much damage was going on due to the situation. So as we continued with the water mitigation process we were able to get a hang of the situation to proceed with the next step in the water restoration process. Soon we extracted the water damaged materials and started the drying process to cleanup all remaining pockets of water in the walls and floor.