We received the call today for emergency water restoration and Charlotte from a customer that returned home from church to find that the shower was running the entire time they were gone and the door was partially open which caused the shower to flood the house. The customer stated that when they walk through the door they realize that water was coming down the steps end there was a large amount of water damage to multiple areas of the house with water flowing down the ceiling and walls causing some of the drywall to buckle as well as the carpet to be completely saturated. The customer explained that as she was preparing to go to church this morning she took a quick shower and got out the shower to dry off unfortunately she must have forgotten to turn off the water while the door was partially opened. To make things worse to customer explained that the door being open typically would not have caused the need for water damage cleanup but after looking around to figure out the cause of everything and turn the water off she realize that her shower cap was blocking the drain causing the water in the shower to build up which resulted in the water overflowing out of the shower and the need for necessary water restoration services.