we received the call today for water damage Restoration in Charlotte at a home on Stone Hollow road in the South Charlotte area. The customer advised us that their water heater was shooting out water from the top at one of the pipes. luckily for the client the water heater was in the garage and not in the interior portion of the home so most of the water damage was contained in the garage area though there are some portions of the living room and kitchen that had water damage on the walls and carpet due to the amount of water that was released. once we arrive to proceed with the water mitigation process we turned off the water at the main line and look at the inlet where the water was described the be coming from and realize that there was a break in the pipe and that was the cause of the water going all over the place. So before turning water back on to the home we cut off the water line to the water heater and went forward with the water restoration process by extracting most of the water.